![]() Your web browser will open and you can enter further account details. How do I confirm my account and how do I log in?Ĭlick the link in the Email to confirm the account. Please make usre there are no typing errors when you enter your Email address. If you don’t do this, all further Emails will also land in your spam folder. ![]() If you have not received an Email, please check your spam folder and tell your Email program that mails from this sender are not spam. You will receive a separate Email in which you will be asked to confirm the account. The first time you send a request using the web form on the viva website, a user account will be created automatically and a ticket will be created for your request. To use the VIVA HelpDesk Ticket System you need a user account. All requests are archived and may be viewed again at any time.All requests and answers in the VIVA HelpDesk Ticket System may be viewed and edited in the browser.You have a permanent overview of the status and progress of your request.You receive a status report for your request.You can see immediately in the overview which requests have been completed and which are still open.With Emails you have to take the trouble to look for and collate this information. All questions, answers, commentaries and data on a specific subject are clearly associated.With the Email confirmation you can be sure that your request has been received and is being dealt with.It helps to ease communication and in particular offers the following benefits: The VIVA HelpDesk Ticket System is a database in which all customer requests and our answers are stored. Send a message to VIVA Do you have any question or problem? Don´t hesitate to contact our support free of charge! Project Management Benefit from more than 20 years experience of project management ![]() Training & Support We offer you individual trainings and a complete support service in many languages.Ĭonsulting & Development Use our experience in design, data and organisation consulting as well as software developement Try & Buy (VIVA Shop) Download free versions and/or buy VIVA products online.ĭownload & Price Lists Download service for programs, brochures, manuals, price lists and special deals
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